- Insurance and Coverage
- Practical information and privacy
- Other questions about therapy and coaching
Ways in which you yourself can work towards reducing the problems and complaints will be sought. In addition, a plan will be drawn up in which focal points of the therapy will be outlined and described, aimed at the reduction of complaints and problems. An attempt will be made to make the therapy period as short as possible. If therapy is required for a longer period of time there will be evaluations at regular intervals. If necessary the treatment plan will be modified. If need be, collaboration with other professionals from related fields will take place.
See also: Therapy
During your therapy you may bring a friend or family member with you at all times. Sometimes the therapist even requests you to do so. This is always discussed with you and only pursued if you, the client , believes that it will be beneficial to your process. This usually only takes place one time.
In addition, therapy works because certain methods and techniques are effective in dealing with certain complaints or symptoms. It is also important that the client sets goals and aspires to achieve them by adopting an active attitude with regard to his own process. If this poses a problem the client will be helped to develop this and to overcome any obstacles.
Therapy also works if you are prepared to be honest with yourself and look into your own mirror, even though this may be hard at times. Here too, the therapist will assist, support and reassure you.
At this time the waiting time is more than 4 weeks and Moving Balance has closed the waiting list for now. Waiting time:
For all new clients regardless of diagnosis.
Intake: > 5 months
Start of treatment: > 6 months
You are welcome to contact the practice for a more exact estimate.
You can, however, contact the practice for information about collaborating practices that work in a similar way and that may be able to offer a space sooner. You can also look at www.samenwerkendepsychologenleiden.nl for affiliated psychologists with their independently established practices.
If the waiting times at the affiliated practices are too long for you, you can always contact the care provider or ask your health insurance company to mediate on your behalf for a place on the waiting list. Your health insurance company can support you, ensuring that you are given an intake within 4 weeks of the first contact that you had with your care provider and that you start your treatment within 10 weeks of the intake. These are the maximum acceptable waiting times agreed up on by care providers and health insurance companies (treeknormen).
If both sides decide to proceed, appointments will be scheduled, a plan will be drawn up (a so-called treatment plan) and agreements will be made with regard to interim evaluations. The procedure of the therapy will be discussed, as well as which techniques and methods will be used.
It is customary to inform the GP of the trajectory. Naturally, this will only be done with the client’s consent.
INSURANCE AND COVERAGE
The NZA (Dutch Care Authority) has set the following maximum rates for BGGZ for 2019:
Basis ggz Kort (BK)
Basis ggz Middel (BM)
Basis ggz Intensief (BI)
Basis ggz Chronisch (BC)
Onverzekerd product Consult (OVP/OZP)
If your psychologist does not have a contract with your insurance company the psychologist will declare the costs of the treatment period agreed upon, directly to you.
If your psychologist does have a contract with your insurance company then the declaration (a percentage of the amount mentioned above, usually between 80 and 90%) will go straight to your insurance. If the “eigen risico” has been already spent by you for the current year, then the costs for therapy are covered fully by your insurance. If not, then the client is only charged the amount of money falling into the “eigen risico”.
If you would like to know the exact amount that your insurance company pays to your psychologist/care provider, you can ask your health insurance company. There no reimbursements per session anymore, only per package, termed “treatment achievement “.
If you are not eligible for reimbursement through your health insurance company, because, e.g., you seek psychological assistance that is not included in the coverage package (you do not have a “DSM” diagnoses), you will be required to cover all expenses yourself. There are hardly any insurance companies who will cover this in their supplementary insurance packages. In this case you will be informed of the rates per consultation and there will be a joint decision about the price of the consultation.
The NZA (Dutch Care Authority) has set the standard consultation rate at €110,00 for 45 to 50 minutes.
According to NZA the Moving Balance consultation rate is €105,00 for a session of 45 to 50 minutes.
For 2017 Moving Balance has also signed contracts with most of the insurance companies. The companies and their sub-labels are listed below. If you have a smaller or regional insurance company then ask your insurance company whether it falls under one of the bigger labels:
- CZ Groep: CZ, Ohra, Delta Lloyd
- Zilveren Kruis/Achmea: includes FBTO, Aevitae, interpolis
- Multizorg: includes ONVZ, VvAA, PNOzorg, ASR, Zorg&Zekerheid
- DSW, De Friesland
For 2017 contracts have again not been signed with Menzis, nor with VGZ and subsidiaries such as IZZ, IZA and Univé.
If Moving Balance does not have a contract with your insurance company then the rates will be as mentioned on the site under “Rates”. Your insurance policy papers will tell you what percentage will be reimbursed (refund insurance usually reimburses 100% while a natura insurance usually reimburses 75%-100%. However, this depends on your policy and insurance). You will receive an invoice which you can send to your health insurance company. Subsequently, you will receive the appropriate percentage from them.
Care that is not covered (such as work and/or relationship problems) will be declared to you on a monthly basis as a temporary declaration. At the end of the treatment you will receive a final declaration. See “Rates” for the costs.
If the appointment can easily be rescheduled (by both parties) there will be no charge. Sometimes it is possible to catch up on a part of the missed consultation time.
PRACTICAL INFORMATION AND PRIVACY
It takes approximately 5 minutes by bicycle, bus or car from the centre of Leiden depending on the time of day. The practice is easily reached from Leiden Central Station and Leiden Lammenschans. The practice is located on the access road to the A4. From the exit A4 the travel time is between 3 to 10 minutes depending on the time of day (see directions).
During the day you can usually park in front of the practice, at a maximum distance of 30 meters. In the evening it can be a little more crowded, and you may need to walk a maximum of 200 meters. In case all the parking places on the Hoge Rijndijk are taken you can always park in one of the side streets.
The practice is easily reached by public transport. There is a bus stop close to the practice where different busses stop every hour:
1 :from Leiden Central Station, L. centre, L.Lammenschans, Katwijk and Leiderdorp
2 :from Leiden Central Station, L. centre, L. Lammenschans, Noordwijk and Leiderdorp
169:from Leiden Central Station, L. centre Hazerswoude and Alphen aan den Rijn
182:from Leiden Central Station, L. centre, Hazerswoude and Alphen aan den Rijn
187:from Leiden Central Station, L. centre, Hazerswoude, Boskoop and Gouda
(see www.9292.nl for timings)
You can park your bicycle in the front garden of the practice. Your cycle is safe here. Please park in the garden in order not to block access to the front door.
- Tuesday from 9.30 – 19.00
- Wednesday from 9.30 – 20.00
- Thursday from 9.30 – 20.00
- Friday from 9.30 – 18.00
If you wish to speak to the psychologist personally then please leave a message on the landline or mobile telephone or send an email. Subsequently, an appointment will be made by phone.
The General Data Protection Regulation (GDPR) requires Moving Balance to specifically ensure it complies in terms of protection of privacy, that only necessary personal data is recorded and kept, and that processing, access control and securitization protocols are in place to protect use (processing) of, and access to personal data.
Click here to download the Privacy Statement and Informed Consent form.
See: Zembla 17th of April 2014 http://zembla.incontxt.nl/seizoenen/2014/afleveringen/17-04-2014
(the repeated statement by insurance company employees that the client has no right to a declaration of privacy is incorrect).
The data must be kept under lock and key. No one except the psychologist has access to the data, unless it is the client’s wish. The client needs to put this in writing and signed.
A declaration of privacy ensures the privacy of the client according to predetermined regulations. The privacy declaration is drawn up by the NZA (Dutch Care Authority).
The advantages of a signed privacy declaration are as follows:
- The health insurance company will not be able to request details about diagnoses.
- The client’s data will not be passed on to the DIS
- The client does not use ROM.
In order to make use of this option the psychologist and client need to jointly sign a declaration of privacy in threefold. One declaration is for the client, one goes into the psychologist’s file for the client and one is sent to the insurance company of the client.
OTHER QUESTIONS ABOUT THERAPY AND COACHING
See also: Coaching
See also: Moving Balance
In addition to the sessions, exercises and assignments will also be given to you to work with should you request them. You will also be provided with recommended reading if you wish.
There are 168 hours in a week of which you spend a maximum of 1 hour with your therapist or coach. The remaining 167 hours can be spent doing all kinds of things that can influence your process. Together with your therapist you can discuss and practice how to do this.
Do you have another question? Please send us an e-mail.